We have a community mailbox so getting mail meant for others has always been an issue along with our mail going into the wrong box. Now I've had a package that was "delivered" but not to me. No key for one of the parcel boxes in my box and nothing at my door! Hopefully the key was put in the wrong box and a neighbor is kind enough to notify the PO. Not using USPS for delivering any more!
In the past six months, I mailed two letters to the same address in Georgia they never received. Both had checks included. Where do these letters go?? I'm afraid to send another letter to them.
I have experienced the most unprofessional, unorganized, poor customer service in my life!! It has been over 3 weeks trying to get a lock change on my mail box. Today, I was told I was at the wrong post office. The manager, like her employees so quick to speak and not listen. This situation could've been avoided.
Really nice people at this branch, but severely understaffed! The wait in line is ridiculous. I do everything I can to avoid getting in line for assistance. Some times I don't have a choice and have to wait in line, especially when my Express Mail doesn't get delivered next day and I need a refund. This branch sends the Express Mail out on time to Tampa so it's not their fault. Tampa just sits on the mail for 24 hours before sending it to it's final destination.
Absolutely horrible postal service I ever felt with in my life! Understaffed,lost mail,packages delivered but not received u call no one answers and more
United States Postal Service is a US Post Office based in Winter Haven, Florida. United States Postal Service is located at 111 W Central Ave, Winter Haven, FL 33880, USA.
Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.